End of Life (EOL)
The end-of-life policy for KwikTag Legal along with FAQs and other resources are provided here to help our KwikTag Legal customers better manage the end-of-life transition and to understand the role that DocSolid can play in helping to migrate to alternative DocSolid platforms and technology.
Postmark Scan replaces KwikTag Legal with all the same functionality and more.
Customers receiving like-for-like features when upgrading will incur only services fees.
Budget for 2020 or Upgrade now.
New Software. More Options.
Any MFP / copier.
No typing. Scan stacks.
Convenience scanning with the simplicity
of a stamp.
Get improved image processing performance optimized for new server technologies.
- New convenience scanning: Postmark Scanback is included for each existing KwikTag Legal user’s license, no added cost.1
- Improved performance: Mailman Ver. 3 introduces substantial throughput and monitoring improvements. Mailman is the document image processing engine installed on the server that now runs scanned imaging jobs in parallel to optimize speed, and it now fully utilizes the greater processing power available from newer servers including virtual machines.
1. Additional user licenses for Scanback can be purchased separately.
- DMS Compatibility: Postmark Scan is compatible with all newer versions of DMS software including iManage Work10. This is a key consideration as our KwikTag Legal customers upgrade to newer versions of iManage, NetDocuments, OpenText eDOCS, etc.
- Windows Server Compatibility: Postmark Scan is compatible with Windows Server 2012, 2016 and 2019. Moving to a new Windows Server is typically the ideal time to upgrade the software because it is less expensive to pay for services that encompass both a server migration and a software upgrade -done at the same time as one project. KwikTag Legal is not compatible with Windows Server 2019. Effective January 14th 2020, Windows Server 2008 will no longer be supported by DocSolid, consistent with Microsoft’s end-of-support schedule.
The standard software support agreement covers the cost of upgrading to Postmark Scan from KwikTag Legal for the existing servers and user licenses. There is a modest professional services fee to re-deploy the newly configured system. A quote will be provided for the upgrade project along with details about other new Postmark software platform options and incentives.
After the End of Life milestone, standard support will no longer be available and there will be no new feature development. Eventually, the KwikTag Legal product will be fully deprecated, i.e. obsolete.
We certainly appreciate how many DocSolid customers are familiar with the legacy product name and like it. We will miss it too! Postmark Scan works just like KwikTag Legal, but it is faster, smarter and functionally richer technology. Today, DocSolid’s Postmark software platform of Paper2Digital solutions delivers best practice scanning, printing and shredding for law firms with a full suite of products that can be purchased separately or together.
More than a cosmetic change, it represents a generational change for DocSolid’s mainstay structured scanning solution. This transition introduces new technology like the Mailman3 engine for improved performance. It also complements the new Postmark Scanback software to provide convenience scanning with personalized DMS delivery using stamps. Essential IT considerations include DMS software compatibility, cloud migrations and the product lifecycle for Windows Server versions. All things considered, it is a necessary change and a positive change.
Yes. Please continue using your existing labels and dispensers as usual.
- When re-ordering labels after the upgrade, you will receive Postmark labels. They are the same except for branding. You will also have the new option for individual users to utilize Postmark Stamps instead of labels.
- You can order Postmark branded dispensers if you wish to replace the old KwikTag versions, but that is optional because the shape and size of the Postmark labels and dispensers are the same as KwikTag Legal.
Related Topic: Postmark Stamps
Colors: Blue and Orange
Still have upgrade questions?
Postmark is the software platform for firm-wide scanning, printing and shredding. Workflows fit your environment and integrate with your DMS. Please contact us if we can assist you further.