In his latest post at iPhone J.D. Jeff Richardson recounts a recent conference where he teamed up with Judge Dan Hinde to discuss useful iPhone apps for judges. Many are familiar but the most interesting application to me was more than an app. Paper in the form of a warrant passes from the world of atoms to the realm of bits and back again. (more…)
On the last day of the conference, Steve Irons hosted a panel discussion called, Scan with a Plan: Digitizing Content for Your ECM System. It was very well attended and received (obviously I’m biased). The session stemmed from the amazing success of our roadshow event: What’s Your Scanbition? ILTA planners then added it to the conference with an emphasis on the experiences of actual law firms.
The presentation that Steve used for the session is available here: DocSolid ILTA 2012 Conference.
We also have a recording of the What’s Your Scanbition? presentation that kicked this all off available here.
I was speaking to one of our new customers recently. Their rollout had just begun with a pilot of 100 users. As a large corporate legal environment, projects move more deliberately than in our traditional law firm customers.
My contact, David was happily reporting the positive reception the users were giving KwikTag. Our tagging method was proving popular because it enabled the legal staff there do the profiling and their FM to do the scanning. This separation of “church and state”, seen at many of our law firm customers was evident even in the corporate world.
David recounted a demonstration that his boss, Joe provided to some visiting FM folks who were checking on this very high profile account. Besides KwikTag, the FM had included eCopy embedded into many of their new machines. One of its features enables users to profile a document standing at the copier for delivery into iManage.
The demo consisted of standing at the copier and entering the profile information at the control panel using the embedded software and the keypad of the device. This process took 6 minutes, for a single document. Fortunately, Joe only had one document because he would have to repeat the steps for a second.
Joe then walked over to his desk, used his desktop with its iManage client and full sized keyboard to profile a document. Then walked over to the same copier, selected KwikTag as the scan destination and hit go. This process took 2 minutes. he pointed out that he could have profiled multiple documents at his desk and then dropped in the whole stack to send to KwikTag.
Joe’s demo was a way of asking the obvious question: Why would someone stand at a copier to profile, when they could sit at their desk and have someone else scan for them?
Here at DocSolid, we’re proud of the fact that we are able to see the paper problem in a different way. Focusing on people rather than technology. But even we get reminded that our brains make decisions for us without our knowledge.
Holly Green, a contributor at Forbes.com provides us with a short test as an example of this idea.
*** FOR IMMEDIATE RELEASE ***
DocSolid Tackles Scanbition at ALA Conference with Presentation from Vice President David Guilbault
PHOENIX – April 18, 2012 – DocSolid, a leader in document scanning solutions for the legal market, today announced that its Vice President David Guilbault will be presenting at the Association of Legal Administrators’ (ALA) Annual Conference. The session titled “Scan with a Plan: What Is Your Firm’s Scanbition?” is scheduled for April 24 at 2:15 PM and outlines how strategic scanning helps law firms reduce paper storage and expenses and create a more efficient work environment.
Sometimes we have to stub our toe to understand what needs to be moved. Like a stack of filing boxes blocking the firm’s hallway everyday, we have to gain awareness of the problem before we can solve it. Ouch!
So here’s the first thing I learned: every law firm is scanning. They have various capabilities spread across their firms – but they aren’t scanning in a way that could make a big difference for their organizations.
Firms seem to scan for convenience, as in “this document must be digital” rather than to improve their process or productivity.
This information was reinforced on our ILTA road shows. We’ve visited Phoenix, Washington DC, Chicago, New York, New Jersey, LA, San Francisco and the Silicon Valley. In every city we’ve asked these questions:
Do you scan more paper than you file? NO
Do you scan more paper than you store offsite? NO
Over 95% of the firms say NO. Today’s law firm battles the onslaught of incoming paper with the tools of a prior century: redwells and boxes. Filing it onsite, then moving it to offsite storage. Meanwhile, those paper files are disconnected from the electronic matter files, and from the other systems that automate the firm. Paper wins. The firm loses.
But the big realization, what really hit me: firms are complacent about their ability to scan. Obviously the scanning is getting done because scanning is ‘enabled’ at the copiers, right? There seemed to the general impression that this was enough, my work is done. Ouch! Awareness time. Obviously simply enabling scanning at the copiers isn’t enough. If it were, paper wouldn’t be winning.
Having stubbed my toe at the ILTA Conference on this complacency about scanning, I realize it’s time to start talking about…
- The Return on Investment for a serious scan capture solution, that unifies the electronic client matter by putting scanned images in the DM alongside related emails and Word documents.
- That serious scanning can and should be reducing file room and offsite storage, creating real savings for the firm.
- Demanding that our investments in scanning technology provide game-changing productivity gains and cost reductions is achievable and necessary.
Paper has a major head start, let’s catch up.
For Immediate Release
DocSolid Connects Autonomy iManage to Airmail2 Cloud-Based Scan Capture
NASHVILLE – ILTA 2011 – Aug. 15, 2011 – DocSolid, a leader in enterprise document scanning solutions for law firms, today announced that it has integrated its cloud-based Airmail2 enterprise scanning solution with the Autonomy iManage document management system.