AI-Powered Digital Mail and Records

Airmail2 Cloud is the Paper2Digital® platform for the document management system your firm has invested in.
Physical mail and records are efficiently scanned, classified, routed and delivered into the DMS with a secure, AI-driven process. Attorneys get their documents digitally, via DMS controls, as they arrive. The records team gets governance over every document that enters the system.
Smart workflows.Best practice.Enterprise class.Efficient.Simple.
AI Changes the Way Your Firm Handles Mail
Airmail2 Cloud uses AI to recognize document types and contents in the incoming mail stream and routes them based on what they are, not just who they are addressed to. A court order needs to reach the matter team and docketing. Compliance review is required for certain documents. These are not decisions a mailroom operator should be making, and with Airmail2 Cloud, they do not have to.
Automatic audits track every document through the process. The mailroom’s job stays simple. The difference is that the firm is no longer relying on manual reactions in the mailroom to catch the things that matter most.

Why a Best Practice Digital Mailroom?
Law firms and many businesses are now hybrid. Legal and operations teams at home need access to the mail. A best practice digital mailroom replaces the patchwork of scan-to-email, shared network folders, and uncontrolled distribution that most firms are running. These makeshift scanning operations are out of compliance with client security and governance obligations, and every law firm must address this risk.
As overall mail volumes decline, applying efficiencies and governance to the mail operation is more important than ever, because the mail still arriving contains critical documents.
DocSolid built Airmail2 Cloud for this environment specifically. Mailroom operators work through the Airmail2 interface without DMS access, every document is profiled and quality-checked before delivery, and the platform deploys with zero on-premises footprint so multi-office firms run one workflow everywhere.

Digital Mail & Digital Records
Secure delivery using
any MFP / copier.
Batch work. Scan stacks.
Airmail2 Cloud Digital Mailroom gives law firms a productive, compliant fix for scan-to-email attachments. Legal mail is delivered to the right people, immediately, governed by the existing DMS. Inbound mail is scanned and profiled, then delivered directly into mail folders iManage, NetDocuments, or SharePoint.
AI classification identifies document types then secures and routes items that need attention beyond standard distribution. The process alleviates work and risk from the legal operation, and reduces the cost of mailroom operations.
Digitize records rooms
for a hybrid workplace.
Batch work. Scan stacks.
Airmail2 Cloud Digital Records Room was built to help firms close their physical file rooms, then stay digital. Existing paper records are batch-scanned using barcode labels, verified through Veritag quality controls, and filed directly into the DMS.
Firms use Airmail2 Cloud Digital Records Room to reclaim office space, reduce offsite storage costs, and bring legacy paper records under the same information governance framework that covers the rest of their digital documents.
Integrations

Airmail2 Cloud integrates seamlessly with iManage, NetDocuments, Microsoft SharePoint and other in-place DMS systems. Scanned documents are quality checked and delivered into the DMS with full profiling and metadata. Disposition (stage/file/retain) is automatically applied for each document after scanning. Integrations with existing records management systems help automate and audit the overall process.
Built for Law Firm Security, Compliance, and Responsible AI
Built for Law Firm Security, Compliance, and Responsible AI
DocSolid is SOC 2 Type 2 audited and runs within the security regime of Microsoft Azure. Scanned documents are governed by firm’s in-place DMS, adhering to the same information compliance and security policies that protect all client data. Mailroom operators work through the Airmail2 interface without direct DMS access, which engages DMS resources for outsourced labor without granting DMS login access. The platform employs Microsoft Azure AI services configured with Zero Data Retention (ZDR).
Law firms with makeshift scanning mailrooms are compromising client information security and governance every day. Airmail2 Cloud applies compliant standards for Data Protection, Confidentiality, Access Controls, Chain of Custody and alignment with OCG regulations.


Scan
Tackle high-volume paper scanning projects to optimize office space for a secure hybrid workplace
Scanback
Walk-up convenience scanning from any multi-function device
QC
Quality controls for process-driven shredding aligned with information governance policy
Airmail2
Digital Mailroom and Records Room software with configurable workflows and built-in quality controls