Objectives like more efficient operations, access to documents anytime from anywhere, improved information governance, or reduce off-site storage costs are typical tactical answers.
What about strategic benefits? Do you want to be a more agile law practice, or deliver better client services, or simply be the innovative law firm of the future?
Understanding the big WHY, or WHYs plural, means being honest about the burden that paper places on your business. Paper makes an organization sluggish. Think about it… You move it around, you store it, you retrieve it, you even lose track of it sometimes.
In today’s competitive market, there is no room for a sluggish law firm. Recognizing the costs, risks and inefficiencies of paper in your legal practice is how you and your colleagues will come to realize and articulate your big WHY.
Question 2 – Paper Paper Everywhere, but what’s the most important?
Your paper to digital effort will grow and eventually you will consume the entire paper monster. But you cannot begin there… First, you should decide which paper you will focus on when beginning your paper to digital project.
Let’s start with a hard look at which paper makes your firm sluggish. Paper can generally be divided into a back-file, which is paper that you are keeping but not actively working with, and active files, which is the paper used to conduct day-to-day business. Back-file paper typically will not make your firm sluggish unless it is constantly retrieved from storage. If that is the case, it probably means the paper was moved into storage too soon.