• New convenience scanning:  Postmark Scanback is included for each existing KwikTag Legal user’s license, no added cost.¹

• Improved performance:  Mailman Ver. 3 introduces substantial throughput and monitoring improvements. Mailman is the document image processing engine installed on the server that now runs scanned imaging jobs in parallel to optimize speed, and it now fully utilizes the greater processing power available from newer servers including virtual machines.

^{1. Additional user licenses for Scanback can be purchased separately.}

• DMS Compatibility:  Postmark Scan is compatible with all newer versions of DMS software including iManage Work10. This is a key consideration as our KwikTag Legal customers upgrade to newer versions of iManage, NetDocuments, OpenText eDOCS, etc.

• Windows Server Compatibility:  Postmark Scan is compatible with Windows Server 2012, 2016 and 2019. Moving to a new Windows Server is typically the ideal time to upgrade the software because it is less expensive to pay for services that encompass both a server migration and a software upgrade -done at the same time as one project. KwikTag Legal is not compatible with Windows Server 2019. Effective January 14th 2020, Windows Server 2008 will no longer be supported by DocSolid, consistent with Microsoft’s end-of-support schedule.

The standard software support agreement covers the cost of upgrading to Postmark Scan from KwikTag Legal for the existing servers and user licenses. There is a modest professional services fee to re-deploy the newly configured system. A quote will be provided for the upgrade project along with details about other new Postmark software platform options and incentives.

We certainly appreciate how many DocSolid customers are familiar with the legacy product name and like it. We will miss it too! Postmark Scan works just like KwikTag Legal, but it is faster, smarter and functionally richer technology. Today, DocSolid’s Postmark software platform of Paper2Digital solutions delivers best practice scanning, printing and shredding for law firms with a full suite of products that can be purchased separately or together.

More than a cosmetic change, it represents a generational change for DocSolid’s mainstay structured scanning solution. This transition introduces new technology like the Mailman³ engine for improved performance. It also complements the new Postmark Scanback software to provide convenience scanning with personalized DMS delivery using stamps. Essential IT considerations include DMS software compatibility, cloud migrations and the product lifecycle for Windows Server versions. All things considered, it is a necessary and positive change.

Yes. Postmark Scan and the full suite of Postmark solutions for iManage are fully compatible with iManage Work10. In fact, upgrading Postmark before making the transition to Work10 is ideal because it helps the firm promote iManage powered by Postmark as one cohesive unit in terms of the communication strategy, documentation and user training.

Stamps are interchangeable with Labels in terms of how they work with Postmark, but they differ in terms of how and where they are used in a law firm. Form follows function… Stamps are for walk-up convenience scanning with Postmark Scanback. Labels are for high-volume, structured scanning workflows with Postmark Scan.