Why DMS is Necessary
Client information must be managed within the technology framework of the document management system (DMS). Only through the technology of the DMS can we deliver security and the effective, timely, and consistent disposal of physical and electronic information that no longer needs to be retained should be a core component of any Information Governance program.
Email (for better or for worse often) is a corporate “record” just like any other document. Email is the de facto standard for business communication across organizations at this time. Just as any other type of business information and record, email must be included as part of, and adhered to, the organizational standards addressing information and records.
Therefore, scanning inbound postal mail via email is creating a new record that must be filed in the document management system. This is an inefficient, laborious process that puts unnecessary labor on the part of the attorneys who must then file the email.
There are other options such as sending inbound postal mail via the DMS directly to the attorneys without using email. This eliminates the inefficiency of sending via email and protects the firm’s information governance processes.
The Digital Mailroom enables productive, secure delivery of daily mail directly into the DMS. Learn more by downloading our free guide, 7 Reasons to Upgrade to a Digital Mailroom Operation
 2018 ACC Chief Legal Officer Survey