24 07, 2023

Copy+Paste Email Campaign DRR Kick-off

2023-09-18T10:57:45-07:00July 24th, 2023|Copy+Paste Template, Resources|

SUBJECT LINE: Kick-off our new Airmail2 Digital Records Solution

MESSAGE CONTENT:

In collaboration with the team at DocSolid, we are pleased to announce the launch of our new Airmail2 Digital Records Room solution.

Game-Changer for Records
Digitizing paper records helps our attorneys and staff stay productive while allowing them to work securely from anywhere.


Airmail2 Overview

  • Batch work processes enable clerical staff to work productively, with minimal training, and without password access to the DMS.
  • Postmark® barcode labels enable highly efficient scanning of multiple documents at once, in stacks.
  • Includes QC software with Veritag® built-in quality controls.

These are just a few highlights to introduce you to our new Digital Records Room. More details will follow.


“You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.”

– Buckminster Fuller

Airmail2 Digital Records Room


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11 07, 2023

Copy+Paste Email Campaign DRR 1

2023-09-15T14:12:47-07:00July 11th, 2023|Copy+Paste Template, Resources|

SUBJECT LINE: Productivity Tip – Airmail2 Digital Records Room

 Check the first and last page, and only thumb through the middle.

QC is looking for 95+ % accuracy with lightning speed. This is accomplished by comparing the first page and last page of the physical document to be verified. The QC operator can quickly scroll through the page thumbnails until reaching the last page of the document to verify it. While doing this, they are looking for pages that are too light, too dark, partially scanned or oriented wrong.

“Our experience over the years confirms this method achieves the desired result of catching scan errors with a minimal amount of time spent on each document.”

– Eric Lynn, Paper2Digital® Consultant.

Airmail2 Digital Records Room


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14 07, 2023

Copy+Paste Email Campaign DRR 2

2023-09-15T13:15:14-07:00July 14th, 2023|Copy+Paste Template, Resources|

SUBJECT LINE: Success Story – Airmail2 Digital Records Room

Idea Light Bulb Circle Icon Customer Success

Airmail2 is about enabling more productive batch work and keeping the physical work of scanning in a routine where a group of items are all done together in the same step.

Profile >> Scan Stacks >> QC >> Retain | Shred >>

To extend this further, one of DocSolid’s customers leveraged family members of their employees for summer help to get a large part of a backfile project done. They identified a large group of closed or closing matters that had to be scanned. First, they labeled all the boxes and came up with a naming convention based on what was already in the Records Management System.  For 8 weeks during the summer, college age and high school seniors related to the firm’s employees were trained to profile, scan and QC the boxes of records. The result? With about a dozen of those temp staffers, the team digitized over a million pages of paper records. One big ‘batch’ of work increased productivity, improved office space utilization and reduced risk for the firm… With zero time taken away from the firm’s full-time employees.

“Making the simple complicated is commonplace; making the complicated simple, awesomely simple, that’s creativity.”

– Charles Mingus

Airmail2 Digital Records Room


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14 07, 2023

Copy+Paste Email Campaign DRR 3

2023-09-18T11:02:33-07:00July 14th, 2023|Copy+Paste Template, Resources|

SUBJECT LINE: Change for the better with Airmail2

Mission Best Practices

For Records Managers, the requirements are to clear the clutter and capture the true documents as early as possible in the digital matter file. The requirement to retain a physical document are rare, (wet signatures, regulatory compliance, etc.). Once-and-done is the name of the game for records and retention compliance. Good policies enable post-scan shredding to be done confidently on a consistent regimen. With Airmail2 quality controls, Information Governance (IG) staff can focus on efficiency.

Optimizing a Digital Mailroom

  • Provide examples how to correctly identify and profile documents
  • Training on naming conventions
  • IG policy refinements
  • Exceptions to the firm’s scan and shred policy

Requirements include the ability to direct scanned documents to the intended destination folder in the DMS. Define standards for profiling repetitive doc types to make users more efficient.

“Geeks are people who love something so much that all the details matter.”

– Marissa Mayer

Airmail2 Digital Records Room


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29 09, 2025

DocSolid Releases Airmail2 Hub Mobile App to Securely Access Daily Mail for Mobile Phone Delivery and Enhanced Hybrid Attorney Efficiency

2025-09-29T08:00:03-07:00September 29th, 2025|Featured, Press Releases|

DocSolid Releases Airmail2® Hub Mobile App to Securely Access Daily Mail for Mobile Phone Delivery and Enhanced Hybrid Attorney Efficiency

FOR IMMEDIATE RELEASE

Phoenix, Arizona — September 29, 2025DocSolid, the leader in cloud-based digital mail and records management for law firms, today announced the release of Airmail2® Hub Mobile, the newest extension of its patented Cloud Digital Mailroom platform. Hub Mobile brings secure daily mail directly to attorneys’ mobile phones, enabling a seamless, paperless workflow in the extended hybrid workplace.

Airmail2 Hub Mobile extends DocSolid’s patented digital mailroom solution with several advantages:

  • Securely retrieve scanned daily mail on mobile devices, anytime and anywhere.

  • Attorneys can provide ticketed instructions for paper handling, image corrections, or documen disposition back to mailroom operations.

  • Faster document workflows begin with AI-assisted notifications integrated with the firm’s DMS.

Already launched at an Am Law 200 firm across eight office locations, Hub Mobile is designed to meet the demanding standards of professional services organizations that require responsiveness, compliance, and secure client communication.

“Hub Mobile marks a significant step forward in transforming how digital mail is delivered in law firms,” said David Guilbault, Vice President of Customer Experience at DocSolid. “By bringing the Airmail2 Hub experience to mobile phones, we’re giving attorneys the tools to securely access and act on mail from anywhere, extending the same governance and security they expect from our platform.”

Built on Microsoft Azure, Airmail2 Hub Mobile eliminates the need for distribution of the physical mail while making attorneys and legal assistants more productive in a hybrid workplace. The solution ensures that firms can digitize and govern daily mail with enterprise-grade security, accelerating workflows without adding IT burden.

“Physical mail has been a risky bottleneck in law firm operations,” said Steve Irons, President of DocSolid. “Now, attorneys can securely access, direct, and govern mail on the same mobile device they already rely on for client work. This is about eliminating barriers, accelerating workflows, and setting a new standard for the modern, hybrid workplace.”

About DocSolid®

DocSolid is the leader in cloud-based digital mail and records management for law firms. The patented Airmail2® Cloud solutions integrate seamlessly with industry-leading document management systems including iManage, NetDocuments, and Microsoft SharePoint. Eliminate paper-based workflows, enhance security and compliance, and improve efficiency with cloud solutions purpose built for the hybrid workplace. Digitize, govern, and manage inbound mail and records with enterprise-grade security and zero on-premises IT burden.

For more information, visit www.docsolid.com.

11 08, 2025

DocSolid Announces AI-Assisted Digital Mail to Help Attorneys Prioritize and Process Inbound Mail

2025-08-07T14:36:23-07:00August 11th, 2025|Featured, Press Releases|

DocSolid Announces AI-Assisted Digital Mail to Help Attorneys Prioritize and Process Inbound Mail

FOR IMMEDIATE RELEASE

Phoenix, Arizona — August 11, 2025DocSolid, the leader in cloud-based digital mail and records management, today announced the launch of AI-Powered Notification Summaries for its Airmail2® Digital Mailroom platform. The new feature uses Microsoft Azure AI Language to generate intelligent summaries of scanned mail, helping attorneys and staff instantly assess the content and priority of their incoming correspondence.

As law firms and corporate law departments continue to operate across hybrid environments, fast, secure access to daily mail remains essential. Airmail2 delivers scanned mail directly into each recipient’s designated DMS folder, including iManage or NetDocuments. Now, the email notification includes a brief, AI-generated summary alongside the document sender, date/time, number of pages, and a thumbnail of the first page. This added layer of insight empowers attorneys to act faster and smarter.

“Adding AI-powered summaries makes Airmail2 notifications about inbound mail smarter and more efficient,” said Steve Irons, President of DocSolid. “We’re not just delivering digital mail—we’re delivering useful context for downstream work. This is our first roadmap step using AI in our cloud-based digitization platform, to help law firms eliminate paper, reduce risk, and improve productivity in the hybrid workplace.”

Key features of Airmail2 AI-Powered Notification Summaries:

  • AI-generated document summaries added to email notifications
  • Powered by Microsoft Azure AI Language using abstractive summarization
  • Microsoft Azure AI Language does not retain any customer information
  • Summaries include sender, timestamp, page count, and first-page thumbnail
  • Digitized mail data is encrypted in transit and at rest; and not stored beyond firm’s private cloud
  • Retention controlled by the customer — summaries apply governance settings
  • Improves triage and prioritization for attorneys working in hybrid environments
  • Supports compliance and productivity goals by reducing manual review time

Airmail2 AI-Powered Notification Summaries are generated using abstractive summarization, which produces new, concise descriptions rather than copying content directly. Summaries and corresponding images are encrypted, managed privately within the firm’s Airmail2 Cloud instance and retained according to the customer’s own data governance policies.

This feature is available immediately to Airmail2 Digital Mailroom customers operating in the Airmail2 Cloud environment. To see a live demo or learn more, visit www.docsolid.com.

About DocSolid®
DocSolid is the leader in cloud-based digital mail and records management for law firms. Its patented Airmail2® Cloud solutions integrate seamlessly with industry-leading document management systems—including iManage, NetDocuments, and SharePoint—to eliminate paper-based workflows, enhance security and compliance, and improve efficiency in the hybrid workplace. Built on Microsoft Azure and backed by SOC 2 Type 2 certification, DocSolid ensures firms can seamlessly digitize, govern, and manage inbound mail and records with enterprise-grade security and zero on-premises IT burden.

For more information, visit www.docsolid.com.

4 08, 2025

DocSolid and ECFX Partner to Automate Paper and Electronic Court Notices for Law Firms

2025-07-31T12:54:14-07:00August 4th, 2025|Featured, Press Releases|

DocSolid and ECFX Partner to Automate Paper and Electronic Court Notices for Law Firms

FOR IMMEDIATE RELEASE

Phoenix, Arizona — August 4, 2025DocSolid, the leader in cloud-based digital mail and records management, and ECFX, the premier provider of automated electronic court notice processing, today announced a strategic technology partnership to deliver seamless automation of both paper and electronic court notice processing—integrated directly into  firms’ document management systems (DMS), including iManage and NetDocuments. Connecting DocSolid’s Airmail2® Cloud Digital Mailroom with ECFX Notice creates the industry’s first end-to-end automation for court notice management across both paper and digital channels.

Law firms are inundated by thousands of court notices annually—some arriving electronically and others still delivered in paper form. Manually processing these notices is inefficient, error-prone, and labor-intensive, consuming hundreds of staff hours and introducing risks of missed deadlines, poor compliance, and staff burnout. Fragmented workflows between email and paper notices further compound the challenge, especially for firms operating in hybrid or multi-office environments.

The DocSolid–ECFX integration solves this challenge by connecting DocSolid’s Airmail2® Digital Mailroom with ECFX Notice. Firms can now securely digitize inbound paper notices with Airmail2, trigger ECFX’s advanced parsing, alerts and distribution, and deliver properly named, routed, and filed notices into the DMS automatically —without manual handling or risk of error. The result: a unified, automated court notice workflow that saves time, reduces risk, and supports hybrid legal teams.

“Firms don’t need more mailroom disruption—they need better workflows,” said Steve Irons, President of DocSolid. “By combining Airmail2 with ECFX Notice, we’re delivering a ‘combo platter’—a single, integrated solution that closes the gap between paper and electronic notices. It’s the smart way to reduce risk, cut costs, and govern court communications in today’s law firm.”

“ECFX Notice automates what matters most: getting critical court documents to the right people at the right time,” said Dan O’Day, CEO and Co-Founder of ECFX. “Partnering with DocSolid adds the missing piece—paper notices—and completes the automation picture. This solution is about more than efficiency; it’s about protecting law firms and empowering their people.”

ECFX is sponsoring and exhibiting at ILTACON at booth #1422. To Learn more and book a meeting with ECFX at ILTACON, go here. To learn more and book a meeting with DocSolid, go here.

About DocSolid®
DocSolid is the leader in cloud-based digital mail and records management for law firms. Its patented Airmail2® Cloud solutions integrate seamlessly with industry-leading document management systems—including iManage, NetDocuments, and SharePoint—to eliminate paper-based workflows, enhance security and compliance, and improve efficiency in the hybrid workplace. Built on Microsoft Azure and backed by SOC 2 Type 2 certification, DocSolid ensures firms can seamlessly digitize, govern, and manage inbound mail and records with enterprise-grade security and zero on-premises IT burden.

For more information, visit www.docsolid.com.

About ECFX®
ECFX is the leading provider of electronic court filing notice management solutions for law firms. The company’s state-of-the-art SaaS solution, ECFX Notice, automates the downloading, distribution, and storage of court documents in ECF notices for both State and Federal courts – saving time, enhancing efficiency, reducing risk, and providing valuable insights into firm ECF metrics. ECFX is dedicated to innovation and excellence, ensuring the highest standards of security and service for its clients.

For more information, visit www.goecfx.com.

21 07, 2025

DocSolid and Forrest Solutions Partner to Deliver Best-In-Class, Managed Digital Mailroom Solution

2025-07-22T12:20:19-07:00July 21st, 2025|Featured, Press Releases|

DocSolid and Forrest Solutions Partner to Deliver Best-In-Class, Managed Digital Mailroom Solution & Hybrid Workplaces

FOR IMMEDIATE RELEASE

Phoenix, Arizona — July 21, 2025DocSolid, the leader in cloud-based digital mail and records management, and Forrest Solutions, the premier onsite outsourcing provider for professional services firms, today announced a strategic partnership to deliver a managed, best-in-class digital mailroom solution.

As organizations accelerate their digital transformation and hybrid work initiatives, the traditional mailroom has emerged as a high-impact opportunity for modernization. This new partnership brings together DocSolid’s patented Airmail2® digital mail platform with Forrest Solutions’ onsite mailroom staffing expertise—creating a standardized, fully integrated solution that optimizes and governs mailroom operations across all office locations.

“Organizations need to move beyond paper—but they can’t do it with software alone. You also need expertise-driven professionals executing at the point of service. That’s why this partnership works: Forrest Solutions brings the people, and DocSolid brings the technology platform,” said Steve Irons, President of DocSolid. “Together, we’re delivering a powerful, secure, standardized digital mailroom solution—fully integrated with the customer’s environment, expertly staffed, and ready to scale.”

This collaboration makes Forrest Solutions the first onsite outsourcing provider to standardize digital mailroom technology and operations across its client base —powered exclusively by DocSolid’s Airmail2® Cloud technology. The result is a seamless human-technology integration model that ensures:

• Fast, secure, and compliant digital delivery of inbound mail
• Elimination of physical paper workflows
• Support for hybrid professionals, remote staff, and modern workplace strategies
• A consistent, scalable digital mailroom standard across the enterprise

“This partnership positions Forrest Solutions to offer a fully integrated digital mailroom across our entire client base,” said Anthony Davies, Chief Revenue Officer of Forrest Solutions. “DocSolid’s move to a cloud-based platform has significantly enhanced digital mail service delivery—making it faster, easier, and more affordable for our clients. We’re proud to partner with DocSolid to help organizations streamline operations, reduce risk, and enable the modern hybrid workplace.”

The joint solution is already live across several Am Law ranked firms and a major sports organization, where Forrest Solutions and DocSolid successfully deployed the service to drive and govern document workflows for both onsite and hybrid staff—marking a new standard for mailroom modernization.

This partnership arrives at a pivotal moment, as organizations confront the realities of a hybrid-first future and seek high-impact ways to modernize legacy operations. By uniting people and technology into a single, proven solution, Forrest Solutions and DocSolid are helping organizations eliminate paper at scale—and build a digital foundation for the future.

To learn more about DocSolid and Airmail2 Digital Mailroom and Digital Records Room solutions, go here.

For more about Forrest Solutions’ onsite outsourcing solutions, visit www.forrestsolutions.com

About DocSolid®
DocSolid is the leader in cloud-based digital mail and records management for law firms. Its patented Airmail2® Cloud solutions enable firms to eliminate paper-based workflows, enhance security and compliance, and improve efficiency in the hybrid workplace. Built on Microsoft Azure and backed by SOC 2 Type 2 certification, DocSolid ensures law firms can seamlessly digitize, govern, and manage inbound legal mail and records with enterprise-grade security and zero on-premises IT burden.

For more information, visit www.docsolid.com.

5 03, 2025

DocSolid Achieves SOC 2 Type 2 Attestation, Reinforcing Cloud Security for Law Firms & Hybrid Workplaces

2025-03-06T11:03:11-07:00March 5th, 2025|Press Releases|

DocSolid Achieves SOC 2 Type 2 Attestation, Reinforcing Cloud Security for Law Firms & Hybrid Workplaces

FOR IMMEDIATE RELEASE

Phoenix, Arizona March 5, 2025DocSolid, the leader in cloud-based digital mail and records management for law firms, has achieved SOC 2 Type 2 attestation, reinforcing its commitment to security, compliance, and operational discipline in the hybrid workplace. This milestone ensures that Airmail2® Cloud meets the highest industry standards for protecting legal documents and client information—offering law firms a seamless, IT-friendly solution to modernize mailroom and records management.

As law firms continue rightsizing office space and adapting to flexible work, secure digital workflows are no longer optional—they are essential. With SOC 2 certification, Airmail2® Cloud delivers the industry’s most secure digital mailroom and records room solutions, allowing law firms to streamline operations while ensuring compliance with stringent data protection standards.

SOC 2 (System and Organization Controls 2) is a rigorous standard developed by the American Institute of CPAs (AICPA) to evaluate an organization’s controls related to security, availability, processing integrity, confidentiality, and privacy. SOC2 Type2 attestation confirms a SaaS vendor’s product and operations meet the association’s standards. It involves an in-depth, independent audit of the operational effectiveness of these controls over time, providing customers and partners with assurance that sensitive data is handled with the highest level of care and compliance.

“Achieving SOC 2 Type 2 attestation underscores DocSolid’s commitment to delivering secure cloud solutions and operations for our customers,” said David Guilbault, VP of Customer Experience at DocSolid. “As firms navigate hybrid work, cybersecurity risks, and increasing compliance demands, Airmail2® Cloud provides a trusted solution to digitize legal mail and records—without compromising security or efficiency.”

“Our customers depend on DocSolid’s Airmail2 Cloud scanning solutions for critical business documents and workflows. The SOC2 attestation demonstrates our continuous investment to earn and maintain their trust.”

AICPA SOC2

 

DocSolid’s security framework is built on Microsoft Azure, leveraging enterprise-grade encryption, continuous monitoring, and strict access controls to protect sensitive legal data. Airmail2® Cloud ensures end-to-end security by incorporating SOC 2-compliant authentication, multi-layer access restrictions, and automated threat detection—giving law firms confidence in a fully cloud-based, IT-friendly solution. Without on-premises infrastructure requirements, law firms can securely modernize their mail and records management without increasing IT burden.

“Our customers depend on DocSolid’s Airmail2 Cloud scanning solutions for critical business documents and workflows,” Steve Irons, President of DocSolid continued. “The SOC2 attestation demonstrates our continuous investment to earn and maintain their trust.”

With the SOC 2 Type 2 attestation, DocSolid continues to innovate and deliver secure solutions for industries that need to scan paper records at scale.

About DocSolid®

DocSolid is the leader in cloud-based digital mail and records management for law firms. Its patented Airmail2® Cloud solutions enable firms to eliminate paper-based workflows, enhance security and compliance, and improve efficiency in the hybrid workplace. Built on Microsoft Azure and backed by SOC 2 Type 2 certification, DocSolid ensures law firms can seamlessly digitize, govern, and manage inbound legal mail and records with enterprise-grade security and zero on-premises IT burden.

For more information, visit www.docsolid.com, and the AICPA website https://www.aicpa-cima.com.

19 02, 2025

DocSolid Publishes New White Papers on Digital Transformation for Law Firm Mailrooms and Records Rooms: Addressing Efficiency, Security and Governance in the Hybrid Workplace

2025-02-20T10:32:35-07:00February 19th, 2025|Featured, Press Releases|

DocSolid Publishes New White Papers on Digital Transformation for Law Firm Mailrooms and Records Rooms

Addressing Efficiency, Security and Governance in the Hybrid Workplace

FOR IMMEDIATE RELEASE

PHOENIX, AZ – (February 19, 2025) – DocSolid, the legal technology experts for enterprise paper scanning and workflow today announces new editions of two industry white papers: 7 Reasons to Upgrade to a Digital Mailroom Operation and Law Firms Go Hybrid, Records Rooms Go Digital. These reports provide essential guidance for law firms navigating the shift to hybrid work by transforming their paper-based mailroom and records operations into efficient and secure digital workflows.

As hybrid work settles in, law firms must address the inefficiencies, compliance risks, and real estate challenges associated with paper-based processes. Traditional mailroom operations and physical records rooms no longer support the needs of a modern law firm, where attorneys and staff require seamless access to client information— anytime, anywhere. These white papers provide law firms with actionable strategies to optimize mail and records management, ensuring security, governance, and operational efficiency.

“Hybrid work has elevated the game for how law firms manage and protect client information. Our latest white papers give law firms strategic insights to modernize their operations and adopt a holistic approach to digital transformation. Airmail2 enables firms to move beyond temporary fixes and establish a secure, structured process for mail and records management in today’s hybrid workplace.”

Mailroom White Paper

Records Room White Paper

Why Law Firms Must Upgrade Their Mailroom and Records Operations

The legal industry has long relied on paper-based processes for mail and records management. However, the rise ofbhybrid work has exposed critical vulnerabilities, including:

Security and Compliance Risks – Unstructured scan-to-email processes expose client data to cyber threats, governance failures, and regulatory violations.

Process Inefficiencies – Attorneys and staff waste valuable time manually handling scanned mail attachments and retrieving physical records, impacting productivity.

Real Estate Optimization – Firms can significantly reduce office space costs by eliminating paper file storage, aligning with strategic real estate planning.

Technology Gaps – Without purpose-built digital solutions, firms struggle with fragmented mail and records workflows that fail to integrate with their document management systems (DMS). Steve Irons, President of DocSolid, comments: “Hybrid work has elevated the game for how law firms manage and protect client information. Our latest white papers give law firms strategic insights to modernize their operations and adopt a holistic approach to digital transformation. Airmail2 enables firms to move beyond temporary fixes and establish a secure, structured process for mail and records management in today’s hybrid workplace.”

DocSolid’s Airmail2: The Industry Standard for Digital Mail and Records

DocSolid’s Airmail2 Digital Mailroom and Digital Records Room solutions provide law firms with enterprise-grade technology to digitize mail and records seamlessly within their DMS. Unlike ad hoc scanning solutions, Airmail2 advantages include:

Direct DMS integration for secure, structured delivery of legal mail and records.

Automated quality control and audits, reducing errors and enhancing governance.

Streamlined workflows that eliminate unnecessary handling and physical distribution of documents.

About DocSolid

DocSolid develops, sells and supports secure scanning solutions for leading law firms, corporate legal departments and commercial businesses. DocSolid’s patented Paper2Digital® solutions reduce the costs, risks and inefficiencies of paper records.

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