Michael Herzog2025-02-06T17:56:37-07:00February 6th, 2025|Featured, Paper2Digital Blog|
In this episode, we summarize the key points and research results in the 2024 Information Governance Report published by Mattern Associates, referenced here with permission from the author. Please contact us to request the report.
Dylan Patterson2026-04-27T05:09:46-07:00April 27th, 2026|Featured, Press Releases|
FOR IMMEDIATE RELEASE
Phoenix, Arizona & Los Angeles, CA — April 27, 2026 – DocSolid, the leader in cloud-based digitization solutions for law firms, and Future in Tech (FiT), a pioneer in information governance and document lifecycle management, today announced a technology partnership that delivers a fully integrated solution spanning physical document capture, digital ingestion, governance, and defensible disposition. The partnership is already deployed at a global Am Law 100 firm, where the combined platform unifies how the firm manages the full lifecycle of its physical and electronic records.
Law firms today face mounting pressure to modernize information governance across both physical and digital records. As cloud adoption accelerates and firms consolidate office footprints, the gap between paper-based intake workflows and electronic governance systems creates unmanaged compliance risk, operational inefficiency, and cost exposure. Most firms manage these functions through separate, disconnected tools—one set for scanning and digitization, another for retention, disposition, and reporting—leaving critical blind spots in the document lifecycle.
The DocSolid-FiT integration eliminates that gap. DocSolid’s Airmail2® Cloud platform handles the front end of the digitization lifecycle—governed scanning, digital mail processing, and image ingestion into the firm’s document management system. FiT picks up where DocSolid leaves off, providing the governance layer that registers digital documents, automates retention schedules, manages disposition workflows, enforces compliance policies, and delivers the audit trail and reporting that Am Law firms require.
The partnership is already delivering results at one of the world’s leading international law firms with more than 1,750 attorneys across 20+ offices. The firm’s Information Governance team has deployed both DocSolid and FiT as part of a comprehensive modernization initiative that has transformed records-heavy offices into governed digital environments—replacing physical records rooms with secure, compliant digital workflows that support mobile access, reduce risk, and eliminate the cost of paper-based storage.
Built on Microsoft Azure with SOC 2 Type 2 compliance, DocSolid’s Airmail2 Cloud integrates with leading cloud DMS platforms including iManage, NetDocuments, and Microsoft SharePoint. FiT’s platform, hosted on AWS and certified SOC 2, ISO, and GDPR compliant, provides governance, matter mobility, and workflow automation capabilities. Together, the integrated solution is designed to meet the scale, security, and compliance expectations of the largest global law firms.
The DocSolid-FiT integration is available now for law firms and legal organizations. For more information, visit www.docsolid.com or www.futureintech.com.
About DocSolid®
DocSolid is the leader in cloud-based digital mail and records management for law firms. The patented Airmail2® Cloud solutions integrate seamlessly with industry-leading document management systems including iManage, NetDocuments, and Microsoft SharePoint. Eliminate paper-based workflows, enhance security and compliance, and improve efficiency with cloud solutions purpose built for the hybrid workplace. Digitize, govern, and manage inbound mail and records with enterprise-grade security and zero on-premises IT burden. DocSolid and the Airmail2 Cloud solutions are SOC 2 compliant with a Type 2 attestation result. For more information, visit www.docsolid.com
About Future in Tech (FiT)
Deployed in late 2023, FiT, “Future in Tech,” is dedicated to revolutionizing information governance and reshaping the landscape of retention and document lifecycle management. Our innovative software suite, tailored for corporate, legal and educational clients, drives cost reduction and provides flexible solutions to enhance efficiency, mitigate risks, and save time and money. Headquartered in Los Angeles, FiT collaborates with industry leaders like AWS and proudly stands as a minority-owned enterprise. For more information about FiT and our suite of solutions, visit futureintech.com
Media Contact:
Trish Nagy, Chief Strategy Officer
The Proxy Agency
270 West 11th Street 4c
New York, NY 10014
trish@proxyagency.com
Dylan Patterson2026-04-01T07:21:50-07:00March 31st, 2026|Featured, Press Releases|
Finally, a scanning solution that understands what your documents are going through.
FOR IMMEDIATE RELEASE – April 1, 2026
Phoenix, Arizona — April 1, 2026 – DocSolid, the leader in cloud-based digital mailroom and records room solutions for law firms, today announced the launch of AI Scan-to-Feelings™, the legal industry’s first emotionally intelligent scanning solution designed to not only digitize documents—but to validate them on a deeply personal level.
Built on DocSolid’s trusted scanning and records management platform, AI Scan-to-Feelings™ introduces a long-overdue innovation: real-time emotional affirmation for every document scanned. Because while your team may not always get feedback, your documents now absolutely will.
The platform leverages advanced natural language processing and proprietary empathetic inference modeling to evaluate not just the content of a document, but its emotional state, resilience, and overall vibe. Based on this analysis, the system delivers tailored affirmations designed to restore confidence after harsh edits, late-night revisions, or passive-aggressive margin comments.
Key features include:
AI Scan-to-Feelings™ integrates seamlessly with DocSolid’s Airmail2® Cloud Digital Mailroom and Records Room solutions, ensuring that emotional support is deeply embedded into the firm’s digital transformation strategy — right alongside compliance, governance, and solemn existential dread.
About DocSolid®
DocSolid is the leader in cloud-based digital mailroom and records room solutions for law firms. The patented Airmail2® Cloud solutions integrate seamlessly with industry-leading document management systems including iManage, NetDocuments, and Microsoft SharePoint. Eliminate paper-based workflows, enhance security and compliance, and improve efficiency with cloud solutions purpose built for the hybrid workplace. Digitize, govern, and manage inbound mail and records with enterprise-grade security and zero on-premises IT burden. DocSolid and the Airmail2 Cloud solutions are SOC 2 compliant with a Type 2 attestation result.
For more information, visit www.docsolid.com
Contact:
Patricia Nagy
Marketing Director, DocSolid
hello@docsolid.com
Dylan Patterson2026-03-27T09:10:02-07:00March 27th, 2026|Featured, Press Releases|
FOR IMMEDIATE RELEASE
Phoenix, Arizona — March 30, 2026 – DocSolid, the leader in cloud-based digital mailroom and records room solutions for law firms, today announced Records Connect, an extended capability that integrates records management systems directly into the scanning workflow. Records Connect automates the profiling of physical files during backfile digitization projects, enabling faster and more accurate conversion of paper records into governed digital assets.
Records Connect expands the power of Airmail2 Cloud, DocSolid’s high-volume scanning software used for large-scale backfile conversion projects. By connecting Airmail2 Cloud directly to a firm’s records management system, Records Connect allows scanning operators to retrieve file metadata automatically using existing barcode identifiers on physical files and folders.
With Records Connect, organizations can:
Records Connect integrates with leading records management platforms used in legal and commercial environments, such as iManage IRM, FileTrail and SharePoint. It gives firms more leverage of existing metadata from systems that manage retention schedules, records inventories, and information governance policies. The capability securely supports both live database connections and data warehouse integrations, ensuring scanning teams always have access to current records data.
Records Connect is already supporting large-scale digitization initiatives, helping organizations automate metadata profiling across millions of physical records. DocSolid assists firms on their journey to rightsize for the hybrid workplace as they digitize, govern, and manage information across the entire lifecycle of physical documents — from inbound mail to long-term records management — without the burden of on-premises infrastructure.
About DocSolid®
DocSolid is the leader in cloud-based digital mailroom and records room solutions for law firms. The patented Airmail2® Cloud solutions integrate seamlessly with industry-leading document management systems including iManage, NetDocuments, and Microsoft SharePoint. Eliminate paper-based workflows, enhance security and compliance, and improve efficiency with cloud solutions purpose built for the hybrid workplace. Digitize, govern, and manage inbound mail and records with enterprise-grade security and zero on-premises IT burden. DocSolid and the Airmail2 Cloud solutions are SOC 2 compliant with a Type 2 attestation result.
For more information, visit www.docsolid.com
Contact:
Patricia Nagy
Marketing Director, DocSolid
hello@docsolid.com
Dylan Patterson2026-01-28T08:10:16-07:00January 27th, 2026|Featured, Press Releases|
FOR IMMEDIATE RELEASE
Phoenix, Arizona — January 28, 2026 – DocSolid, the leader in cloud-based digitization solutions for law firms, is emerging as a bellwether player in the legal industry’s rapid shift to cloud-first operations. As firms adopt cloud-based document management systems including NetDocuments, iManage and Microsoft SharePoint, Airmail2® Cloud is becoming an essential system component for governed, secure scanning of related paper documents, based on DocSolid’s digital mailroom and digital records room solutions.
Eighteen months after launch of its cloud scan capture solutions, DocSolid reports that 30% of customers are now operating in the cloud, with another 25% of on-premise customers planning projects for migration. This acceleration mirrors findings from the 2025 ILTA Technology Survey, where 88% of firms now describe themselves as “mostly in the cloud” or “cloud with every upgrade.” Only 2% report discomfort with cloud — a near-universal shift powering the industry’s next phase of modernization.
As firms complete cloud DMS migrations, they are extending governance and compliance to the surrounding workflows — particularly paper mail and records scanning — creating strong demand for Airmail2 Cloud.
“What we’re seeing across the industry is that cloud adoption doesn’t stop with the document management system,” says Mattern Associates President Rob Mattern. “Once firms commit to cloud-first platforms, they quickly recognize that adjacent workflows like mail and records scanning must meet the same standards for governance, compliance, and scalability. That realization is accelerating a broader shift in how legal operations are modernized.”
DocSolid’s customer growth includes 5 new cloud customers added in Q4, and all new customers in 2025 selected a cloud deployment unless their DMS remained on-premises. Of DocSolid’s 37 large law firm Airmail2 customers, 9 have already moved to the cloud.
Built on Microsoft Azure and backed by SOC 2 Type 2 compliance, Airmail2 Cloud integrates seamlessly with leading cloud DMS platforms — ensuring governed paper scanning for digital mail and records workflows for the DMS repositories where firms already manage their matters. The Airmail2 Cloud platform also connects with legal technology applications such as ECFX and FiT to enhance matter-centric automation, and works alongside major outsourced services providers — including Forrest Solutions, Epiq GBTS, and Ricoh — to support end-to-end digitization and operational efficiency across mailroom and records processes.
DocSolid’s Airmail2 Cloud solutions are designed to help law firms and commercial enterprises eliminate paper, reduce risk, and support a hybrid workforce through governed, digital-first operations.
About DocSolid®
DocSolid is the leader in cloud-based digital mail and records management for law firms. The patented Airmail2® Cloud solutions integrate seamlessly with industry-leading document management systems including iManage, NetDocuments, and Microsoft SharePoint. Eliminate paper-based workflows, enhance security and compliance, and improve efficiency with cloud solutions purpose built for the hybrid workplace. Digitize, govern, and manage inbound mail and records with enterprise-grade security and zero on-premises IT burden. DocSolid and the Airmail2 Cloud solutions are SOC 2 compliant with a Type 2 attestation result.
For more information, visit www.docsolid.com
Contact:
Patricia Nagy
Marketing Director, DocSolid
hello@docsolid.com
Dylan Patterson2025-11-10T06:30:53-07:00November 10th, 2025|Featured, Press Releases|
FOR IMMEDIATE RELEASE
Phoenix, Arizona — November 10, 2025 – DocSolid, the leader in cloud-based digital mailroom and records room solutions for law firms today announced Airmail2 Cloud® Embedded, a new document scanning utility accessed by users of iManage Cloud or NetDocuments, enabling them to profile and scan paper documents while working within the native document management interface.
Airmail2 Embedded extends the reach of Airmail2 Cloud platform — DocSolid’s flagship solution suite for paper-to-digital transformation — by placing secure, governed scanning capabilities directly into the digital workspace where attorneys and staff already manage their matters.
With Airmail2 Embedded, attorneys and administrative teams can profile paper documents and scan them directly into their firm’s document management system (DMS). The solution maintains all governance, metadata, and security policies native to the firm’s DMS while eliminating the labor and risk of excessive paper handling. Airmail2 Cloud Embedded also can offload scanning, QC and disposition to a back office copy center, alleviating that manual work from the front office.
Airmail2 Cloud is built on Microsoft Azure and DocSolid is compliant under SOC 2 Type 2 standards. This ensures enterprise-grade security and governance, while providing seamless integration with industry-leading document management platforms.
Airmail2 Embedded joins DocSolid’s growing family of cloud-based solutions, including the Digital Mailroom and Digital Records Room. These innovations, along with tools like Airmail2 Hub Mobile for secure mail delivery and AI-Assisted Notification Summaries for faster triage and decision-making, enable firms to digitize, govern, and manage physical documents from mail to record with no on-premises IT burden.
About DocSolid®
DocSolid is the leader in cloud-based digital mail and records management for law firms. The patented Airmail2® Cloud solutions integrate seamlessly with industry-leading document management systems including iManage, NetDocuments, and Microsoft SharePoint. Eliminate paper-based workflows, enhance security and compliance, and improve efficiency with cloud solutions purpose built for the hybrid workplace. Digitize, govern, and manage inbound mail and records with enterprise-grade security and zero on-premises IT burden. DocSolid and the Airmail2 Cloud solutions are SOC 2 compliant with a Type 2 attestation result.
Dylan Patterson2025-10-20T05:34:53-07:00October 20th, 2025|Featured, Press Releases|
FOR IMMEDIATE RELEASE
Phoenix, Arizona — October 20, 2025 – DocSolid, the leader in cloud-based digital mailroom and records room solutions for law firms today announced that Ice Miller LLP, an Am Law 200 firm with 350 attorneys, has deployed DocSolid’s Airmail2® Cloud Digital Mail and Records to modernize and secure its records and mail operations under a firmwide digitization initiative. This outcome reflects Ice Miller’s business objectives to harden digital-first strategies, prioritizing security, governance, and hybrid-ready efficiency. Airmail2 Cloud is seamlessly integrated into NetDocuments, Ice Miller’s trusted intelligent document management system.
Modern legal work is increasingly collaborative, mobile, and hybrid. Paper-dependent processes and file rooms slow responsiveness, drive up labor and real estate expenses, and compromise governance. Firms need secure, paper-free workflows that put client – matter information at attorneys’ fingertips—wherever they work.
With Airmail2 Digital Mail and Records, Ice Miller digitized records workflows and is extending the same disciplined approach to daily mail—eliminating paper distribution, and enabling timely, auditable routing into the firm’s document management system, NetDocuments. DocSolid provisioned and implemented the full platform for Ice Miller, aligning design, security, and change management to the firm’s requirements, piloting and rollout schedule.
The Microsoft Azure cloud-based deployment integrates DocSolid Airmail2 with NetDocuments, allowing the firm to centralize digital records and mail within its existing DMS controls. The result is a unified, policy-driven experience for profiling, routing, and secure access to digitized content—supporting hybrid work while upholding the firm’s stringent security and compliance standards.
Forrest Solutions is Ice Miller’s outsourced services provider for mail, copy and other administrative functions at the firm. As a DocSolid Premier Partner, Forrest Solutions’ collaboration was instrumental to project success. Key elements of the operational design, testing and refinements were optimized by the hands-on expertise from Forrest Solutions.
Steve Irons, CEO, DocSolid comments: “Airmail2 Cloud is unmatched in its solutions for law firm digitization, and we’re excited to have Ice Miller in the family. Since they’ve gone live, we’ve already added new capabilities to integrate with their records management software and to enhance attorney mobility. Ice Miller is stringent in their requirements, and we welcome that challenge, because our customers drive us to excellence.”
Anthony Davies, Chief Revenue Officer, Forrest Solutions adds: “Forrest Solutions’ tech enabled services means using the best-in-class technology alongside market leading people solutions — this is how we approach every client and every partnership, and we’re proud to have delivered a world class solution for Ice Miller. Working with DocSolid shows what’s possible when those strengths come together. It’s a partnership that continues to grow because we share the same goal: helping firms run smarter and more efficiently.”
The project positions Ice Miller to reduce paper-dependent friction, improve responsiveness, and scale governance across offices and hybrid workers —an approach increasingly favored by leading firms seeking digital agility and a workplace designed for collaboration and client service.
About DocSolid®
DocSolid is the leader in cloud-based digitization technology solutions for mail and records in law firms. Its patented Airmail2® Cloud solutions integrate seamlessly with industry-leading document management systems—to eliminate paper-based workflows, enhance security and compliance, and improve efficiency in the hybrid workplace. Built on Microsoft Azure and backed by SOC 2 Type 2 certification, DocSolid ensures firms can seamlessly digitize, govern, and manage inbound mail and records with enterprise-grade security and no on-premises IT burden.
About NetDocuments
NetDocuments enables legal professionals to do their best work with an intelligent document management system (DMS) that goes beyond getting organized and brings to life seamless AI, powerful workflows, and smarter experiences. The #1 trusted cloud-native DMS for 25+ years, NetDocuments delivers tools to make work easier throughout the document lifecycle — from award-winning automation and AI to email management, search, collaboration, document bundling, advanced security, and more. The platform also integrates with 150+ other technologies, including Microsoft 365, DocuSign, and practice management systems, making it a core solution that meets users wherever they work. Supporting more than 7,000 law firms, corporate legal departments, and public sector organizations worldwide, NetDocuments is recognized as one of America’s fastest-growing private companies, appearing on the Inc. 5000 list for four consecutive years. To learn more, visit netdocuments.com.
Dylan Patterson2025-09-29T08:00:03-07:00September 29th, 2025|Featured, Press Releases|
FOR IMMEDIATE RELEASE
Phoenix, Arizona — September 29, 2025 – DocSolid, the leader in cloud-based digital mail and records management for law firms, today announced the release of Airmail2® Hub Mobile, the newest extension of its patented Cloud Digital Mailroom platform. Hub Mobile brings secure daily mail directly to attorneys’ mobile phones, enabling a seamless, paperless workflow in the extended hybrid workplace.
Airmail2 Hub Mobile extends DocSolid’s patented digital mailroom solution with several advantages:
Securely retrieve scanned daily mail on mobile devices, anytime and anywhere.
Attorneys can provide ticketed instructions for paper handling, image corrections, or documen disposition back to mailroom operations.
Faster document workflows begin with AI-assisted notifications integrated with the firm’s DMS.
Already launched at an Am Law 200 firm across eight office locations, Hub Mobile is designed to meet the demanding standards of professional services organizations that require responsiveness, compliance, and secure client communication.
Built on Microsoft Azure, Airmail2 Hub Mobile eliminates the need for distribution of the physical mail while making attorneys and legal assistants more productive in a hybrid workplace. The solution ensures that firms can digitize and govern daily mail with enterprise-grade security, accelerating workflows without adding IT burden.
“Physical mail has been a risky bottleneck in law firm operations,” said Steve Irons, President of DocSolid. “Now, attorneys can securely access, direct, and govern mail on the same mobile device they already rely on for client work. This is about eliminating barriers, accelerating workflows, and setting a new standard for the modern, hybrid workplace.”
About DocSolid®
DocSolid is the leader in cloud-based digital mail and records management for law firms. The patented Airmail2® Cloud solutions integrate seamlessly with industry-leading document management systems including iManage, NetDocuments, and Microsoft SharePoint. Eliminate paper-based workflows, enhance security and compliance, and improve efficiency with cloud solutions purpose built for the hybrid workplace. Digitize, govern, and manage inbound mail and records with enterprise-grade security and zero on-premises IT burden.
For more information, visit www.docsolid.com.
Dylan Patterson2025-08-07T14:36:23-07:00August 11th, 2025|Featured, Press Releases|
FOR IMMEDIATE RELEASE
Phoenix, Arizona — August 11, 2025 – DocSolid, the leader in cloud-based digital mail and records management, today announced the launch of AI-Powered Notification Summaries for its Airmail2® Digital Mailroom platform. The new feature uses Microsoft Azure AI Language to generate intelligent summaries of scanned mail, helping attorneys and staff instantly assess the content and priority of their incoming correspondence.
As law firms and corporate law departments continue to operate across hybrid environments, fast, secure access to daily mail remains essential. Airmail2 delivers scanned mail directly into each recipient’s designated DMS folder, including iManage or NetDocuments. Now, the email notification includes a brief, AI-generated summary alongside the document sender, date/time, number of pages, and a thumbnail of the first page. This added layer of insight empowers attorneys to act faster and smarter.
Key features of Airmail2 AI-Powered Notification Summaries:
Airmail2 AI-Powered Notification Summaries are generated using abstractive summarization, which produces new, concise descriptions rather than copying content directly. Summaries and corresponding images are encrypted, managed privately within the firm’s Airmail2 Cloud instance and retained according to the customer’s own data governance policies.
This feature is available immediately to Airmail2 Digital Mailroom customers operating in the Airmail2 Cloud environment. To see a live demo or learn more, visit www.docsolid.com.
About DocSolid®
DocSolid is the leader in cloud-based digital mail and records management for law firms. Its patented Airmail2® Cloud solutions integrate seamlessly with industry-leading document management systems—including iManage, NetDocuments, and SharePoint—to eliminate paper-based workflows, enhance security and compliance, and improve efficiency in the hybrid workplace. Built on Microsoft Azure and backed by SOC 2 Type 2 certification, DocSolid ensures firms can seamlessly digitize, govern, and manage inbound mail and records with enterprise-grade security and zero on-premises IT burden.
For more information, visit www.docsolid.com.
Dylan Patterson2025-07-31T12:54:14-07:00August 4th, 2025|Featured, Press Releases|
FOR IMMEDIATE RELEASE
Phoenix, Arizona — August 4, 2025 – DocSolid, the leader in cloud-based digital mail and records management, and ECFX, the premier provider of automated electronic court notice processing, today announced a strategic technology partnership to deliver seamless automation of both paper and electronic court notice processing—integrated directly into firms’ document management systems (DMS), including iManage and NetDocuments. Connecting DocSolid’s Airmail2® Cloud Digital Mailroom with ECFX Notice creates the industry’s first end-to-end automation for court notice management across both paper and digital channels.
Law firms are inundated by thousands of court notices annually—some arriving electronically and others still delivered in paper form. Manually processing these notices is inefficient, error-prone, and labor-intensive, consuming hundreds of staff hours and introducing risks of missed deadlines, poor compliance, and staff burnout. Fragmented workflows between email and paper notices further compound the challenge, especially for firms operating in hybrid or multi-office environments.
The DocSolid–ECFX integration solves this challenge by connecting DocSolid’s Airmail2® Digital Mailroom with ECFX Notice. Firms can now securely digitize inbound paper notices with Airmail2, trigger ECFX’s advanced parsing, alerts and distribution, and deliver properly named, routed, and filed notices into the DMS automatically —without manual handling or risk of error. The result: a unified, automated court notice workflow that saves time, reduces risk, and supports hybrid legal teams.
“ECFX Notice automates what matters most: getting critical court documents to the right people at the right time,” said Dan O’Day, CEO and Co-Founder of ECFX. “Partnering with DocSolid adds the missing piece—paper notices—and completes the automation picture. This solution is about more than efficiency; it’s about protecting law firms and empowering their people.”
ECFX is sponsoring and exhibiting at ILTACON at booth #1422. To Learn more and book a meeting with ECFX at ILTACON, go here. To learn more and book a meeting with DocSolid, go here.
About DocSolid®
DocSolid is the leader in cloud-based digital mail and records management for law firms. Its patented Airmail2® Cloud solutions integrate seamlessly with industry-leading document management systems—including iManage, NetDocuments, and SharePoint—to eliminate paper-based workflows, enhance security and compliance, and improve efficiency in the hybrid workplace. Built on Microsoft Azure and backed by SOC 2 Type 2 certification, DocSolid ensures firms can seamlessly digitize, govern, and manage inbound mail and records with enterprise-grade security and zero on-premises IT burden.
For more information, visit www.docsolid.com.
About ECFX®
ECFX is the leading provider of electronic court filing notice management solutions for law firms. The company’s state-of-the-art SaaS solution, ECFX Notice, automates the downloading, distribution, and storage of court documents in ECF notices for both State and Federal courts – saving time, enhancing efficiency, reducing risk, and providing valuable insights into firm ECF metrics. ECFX is dedicated to innovation and excellence, ensuring the highest standards of security and service for its clients.
For more information, visit www.goecfx.com.
